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Systems360
External air conditioning condenser units mounted to the brickwork of a house

Cooling you can hear nothing of.

Design, supply, installation and commissioning of air conditioning for homes. Sized against the actual heat load, and positioned around the room rather than the pipe run.

Most bad air conditioning is just badly sized.

An undersized unit runs flat out and never quite gets there. An oversized one short-cycles, which is noisier, less efficient and harder on the compressor. Both are the result of picking a model before anyone worked out the heat load.

So we calculate it: glazing area and orientation, occupancy, equipment gains, insulation and air changes. Then we select against that number, and tell you where the indoor units need to go for the room to actually be comfortable.

A system sized properly is quieter, cheaper to run, and lasts considerably longer.

A wall-mounted air conditioning unit installed above a television in a finished room

What we design and install.

  • Single-split systems for one room
  • Multi-split systems running several indoor units from one outdoor unit
  • Ducted and concealed systems where no indoor unit should be visible
  • Floor, wall, cassette and slimline indoor units
  • Air-to-air heat pumps providing heating as well as cooling
  • Condensate management, including pumped runs where gravity will not do it
  • Zoning and controls, integrated with the wider smart control layer
  • Servicing and filter maintenance — [service interval to be confirmed]
  • [F-Gas registration to be confirmed] — required for refrigerant handling

Bracketed items are awaiting confirmation from Systems360 and have deliberately not been invented. F-Gas registration in particular is a legal requirement for refrigerant work and is not something to claim on a client's behalf.

The same equipment, a different room each time.

What changes from one house to the next is not the kit. It is where a unit can go, and what you would have to live with if it went somewhere else.

In a home

The brief is usually invisibility and silence. Nobody wants to look at a unit or hear it from the sofa, which makes indoor unit placement and condensate routing the whole job.

  • Units positioned for airflow, not for the shortest pipe run
  • Concealed and ducted options where a wall unit will not do
  • Outdoor units sited away from bedroom windows and neighbours
  • Controls the rest of the household can actually operate
A wall-mounted air conditioning unit set discreetly above a dark kitchen island

[Second residential application to be supplied]

[A second kind of home or room Systems360 installs air conditioning in — what the household wanted, and what made it different from the row above. To be written by Systems360 rather than invented here.]

Aerial view of a large detached property where climate systems were installed

How an installation actually runs.

Five stages. You will know which one you are in, and what is needed from you before the next.

  1. Survey

    We visit, measure, and work out the heat load room by room rather than estimating from floor area.

  2. Design

    Unit selection, positions, pipe and condensate routes, and electrical requirements, written down and agreed with you.

  3. Install

    Pipe and condensate routes first, then the indoor and outdoor units, with the disruption agreed with you beforehand rather than discovered.

  4. Commission

    Pressure test, evacuate, charge, and prove the system performs to the design figures — not just that it switches on.

  5. Maintain

    Filters, condensate and refrigerant checks on a schedule, so a small problem stays small.

Questions we get every week.

Do I need planning permission for an outdoor unit?

Usually not for a domestic installation, but it depends on where the unit goes, how close it is to a boundary, and whether the property is listed or in a conservation area. We will tell you at survey if we think you need to check, and we would rather raise it early than discover it later.

Can it heat as well as cool?

Yes. Most modern systems are air-to-air heat pumps and run in reverse to provide heating, often more efficiently than electric heating. Whether it should be your primary heat source depends on the building, and we will be straight with you about that.

How noisy is it?

Indoor units on a low fan speed are quiet enough to sleep next to. The outdoor unit is the one worth thinking about, which is why siting it away from bedroom windows and neighbouring boundaries is part of the design rather than an afterthought.

What will it cost to run?

That depends on the system, the house and how you use it, so any single figure quoted at you should be treated with suspicion. We can give you the design efficiency of the units we are proposing and an indication based on comparable installations. [Indicative running costs to be confirmed with Systems360.]

How much mess and disruption is there?

It depends on the route the pipework has to take, which is why we work it out at survey rather than on the day. We will tell you which rooms are affected and for how long before you commit to anything.

Can you work on a system somebody else installed?

Often, yes — for servicing, repair or extension. We will look at what is there first, because occasionally the honest answer is that replacing an undersized system costs less over its life than nursing it.

They moved the outdoor unit to the other side of the house at survey. I would never have thought about it, and I would have heard it every night in summer.

[Client name][Location] — testimonial to be supplied

Specifying this for a project?

This page is written for homeowners. There is a separate one for specifiers, contractors and commercial clients, covering the same systems from the other side — loads against real occupancy, VRF zoning, and coordination with the ceiling and the other trades.

See commercial air conditioning →